San 我要吃瓜 University FAQ's



Frequently Asked Questions

Answers




ENROLLMENT




How do I access the Pre-Registration/Assessment Form?

You may access your Pre-registration/Assessment Form through this link:





How do I access the Certificate of Registration (COR)?

You may access your Certificate of Registration Form through this link:




There are issues regarding subjects in the Pre-Registration. Where do I raise this concern?

Send an email to your Academic Central Office and include a copy of the Pre-Registration Form.




I have already paid the reservation fee and downpayment but I still cannot access the Certificate of Registration. Where do I raise this concern?

Due to the voluminous emails that the Accounting Office processes during enrollment, it will greatly help if you can send a clear copy of the deposit slip or email acknowledgement for the successful payment to the respective SBU Accounting Teller (please see list below for the emails of Accounting Tellers).

IMPORTANT:
Include the following information on the body of the email:

- Name
- Student No.
- Campus
- Academic Department

You may also visit the Accounting Office for a faster resolution of your concern.







I can already access the Certificate of Registration but I don’t have access to Red Canvas yet. Where do I raise this concern?

You may email redcanvas.helpdesk@sanbeda.edu.ph

IMPORTANT:
Include the following information on the body of the email:

- Name
- Student No.
- Campus
- Academic Department










I am an ongoing scholar of the School. What is the process of enrolling for the incoming School Year?

1. Fill up the Scholarship Form..xlsx



2. Submit the form to the appropriate office for approval.







3. Once approved, submit the completed form to the Accounting Office to deduct the scholarship from your assessment.



4. If your scholarship is 100% TMO (Tuition, Miscellaneous and Other Fees), your enrollment will be validated; otherwise, you will be required to pay the downpayment or remaining balance.



5. Once your enrollment has been validated, you may access your Certificate of Registration via the student portal.




I am a new scholar of the School. What is the process of enrolling for the incoming School Year?

1. Fill up the Scholarship Form..xlsx



2. Submit the form to the appropriate office for approval.




3. Once approved, submit the completed form to the Accounting Office to deduct the scholarship from your assessment.



4. If your scholarship is 100% TMO (Tuition, Miscellaneous and Other Fees), your enrollment will be validated; otherwise, you will be required to pay the downpayment or remaining balance.



5. Once your enrollment has been validated, you may access your Certificate of Registration via the student portal.







I am an incoming SHS student and a qualified SHS voucher grantee/ graduate of Private School-ESC/ QVR Certificate Public School Diploma holder. What should I submit to the Accounting Office?


A student is qualified as a SHS voucher beneficiary if he/she is a:
     - ESC voucher beneficiary (ESC Voucher Certicate)
     - QVR vouche beneficiary (QVR Voucher Certificate)
     - Public School Junior High School Graduate (Copy or Report    Card/Diploma)



Please submit the original copy of your certificate onsite to the Accounting Office.



If you have any questions or clarifications, you may send your inquiries to the following email addresses:



Manila Campus - agbalmonte@sanbeda.edu.ph
Rizal Campus - idearos@sanbeda.edu.ph






Scholarship Amount



SBU Manila Campus



Private School - Php 18,000.00



Public School - Php 22,500.00



SBU Rizal Campus



Private School - Php 14,000.00



Public School - Php 18,000.00






Note:

You must submit the proof of eligibility to the Accounting Office before the month of October of the school year; otherwise, the scholarship may be forfeited.

Enrollment will not be considered official unless the required fees have been paid.




Where can I buy the required text books? (For IBED)


IBED textbooks are available at the Bookstore (applicable for both Manila and Rizal campuses)









ON SCHOOL FEES/CHARGES AND PAYMENTS



What are the different forms of payment accepted?


1. SBU Cashier is accepting:
     - Cash
     - Checks (payable to SAN BEDA UNIVERSITY)
     - Credit and debit cards (Mastercard and Visa)






2. Online Payments can be made via Paynamics:
/posts/accounting/410/payment-options-1618992230



Cash payments through various over-the-counter options



Credit Card/Debit Card (Mastercard and Visa)



Mobile wallets



Please be informed that we no longer accept payments via bank deposit (using the account number of San 我要吃瓜). Only in specific circumstances, do we provide you/the students with the bank accounts for direct fund transfer. We implore you to kindly use this payment option sparingly, to avoid inconveniences such as delayed posting of payment to your account, if and when an error or miscommunication occurs.



SBU will not be responsible for coordinating with your bank if/ when you lose or fail to send us the proof of payment/deposit slip.









Step 1: Open the link: /posts/accounting/410/payment-options-1618992230

I want to pay my assessment online. How do I access the Payment System?


Or you can open: www.sanbeda.edu.ph > Click the MENU Button > Click Finance / Payment > Click Payment Options






Step 2: Read the terms, click Agree, and choose the Bill Payment/E-wallet/Over-the-Counter button (Note: All the available options have corresponding convenience/bank charge and amount limit per transaction):













Step 3: Fill up all the information required and follow the instructions carefully. Note: Indicate Student’s Name in the webpage.






Step 4: Enter the Security Code in the box provided (Note: To avoid encountering issues on invalid security code, we advise you to access the payment portal through a computer rather than a mobile phone.)







Step 5: You will be redirected to this page below. Read the Terms and Conditions. Click the box – "I have read and agree to the terms and conditions." Select the Payment Option of your choice. You can click the drop down ^ button to see the available methods.







Step 6: Pay through your registered payment method.



IMPORTANT- Additional step for Over-the-Counter payments: Please wait for an email to get the important Reference Number. If you have not received an email, please double check your registered email and the spam or junk mails. Follow the instruction given in the email.



Note: Reference number will only be valid for 48 hours/2 days.






Step 7: You will receive an email confirmation from Paynamics, as to the status of your payment. If no email was received, send a copy of the proof of payment to your respective SBU Accounting Teller to check the transaction.






Note: Always save a copy of the proof of payment (either deposit slip or screenshot). Screenshots of online payments should always include date and time.










I want to pay through Debit Card/Credit Card. How do I access the Payment System?


Step 1: Open the link : /posts/accounting/410/payment-options-1618992230
Or you can open: www.sanbeda.edu.ph > Click the MENU Button > Click Finance / Payment > Click Payment Options

Step 2: Read the details in the site, click agree, and choose the Debit/Credit Card Payment button (Note: All the available options have corresponding convenience/bank charge and amount limit per transaction).







Step 3: Fill up all the information required in the webpage and follow the instructions carefully. Note: Indicate Student’s name in the webpage.






Step 4: Click the Card Type that you will be using (VISA or Mastercard) to compute for the total amount to be paid.







Step 5: You will be redirected to the payment page. Input the necessary details and click the Continue Payment button to complete the transaction.







Step 6: Do not forget to screenshot your successful transaction for future references.










What are the available installment plans?

Please consult your Pre-Registration Form for the installment payment schedules.







Can I enroll if I have outstanding balances from the previous semester or year?

Enrollment shall not be allowed without clearance signifying that old accounts have been settled. Only in case of extraordinary situation shall we entertain requests to defer payments.







Is the Non-Refundable Reservation Fee part of the Tuition Fee payment?

Yes, The Non-Refundable Reservation Fee will form part of the Tuition Fee payment. If full assessment is still paid after paying the Reservation Fee, this overpayment shall be carried over to any subsequent assessment.






During the enrollment period, the required downpayment needs to be settled and shall be computed as follows:






Downpayment – Reservation Fee = Remaining Downpayment




Why is there a convenience fee/bank charge/service charge when using the SBU Payment System?

To provide more efficient services to our clientele, we need to engage the services of third-party collection facilities, which entails convenience fees and bank charges.






The following are the benefits of using the payment facility, for your reference:



Allows for more up-to-date monitoring and reconciliation of your accounts.



Accepts payments anywhere, including thousands of Cash-in Centers and 50+ local banks.



Allows for more convenient payment transactions.




Is there a penalty on late payments?

Yes, we still implement minimal penalty on late payments, amounting to Php 200.00 for each installment period.






ON DROPPING OF SUBJECTS/WITHDRAWAL FROM ROLL



I wish to withdraw my enrollment. How can I refund my payment?

Request for refund should be made in writing and shall be endorsed by the Registrar's Office through the Withdrawal Form.



Computation of refund shall be based on the date the Withdrawal Form was received by the Accounting Office.

The request for refund should be emailed/submitted to the Accounting Teller assigned to your Academic Unit. Please refer to the list of email of SBU Accounting Tellers at the bottom of this page.

Note: All scholarship discounts and grants shall be forfeited upon withdrawal of the student, therefore excluded in the computation of refund.

If the transfer or withdrawal is due to a justifiable reason, the student shall be charged the pertinent fees only up to including the last month of attendance.

Lack of an official withdrawal from the Registrar Office will result in forfeiture of this claim. Students who will take a Leave of Absence (LOA) will still have to file a Withdrawal Form at the Registrar Office.




I wish to withdraw my enrollment. How much is my refund?

The amount of refund shall depend on the date the request was received:



Before start of classes:



Full Assessment less Registration Fee, Orientation Fee, ID Fee, 50% of Medical/Dental Fee and Php 20.00 for administrative cost



Within 1st week of classes:



90% of Assessment less Registration Fee, Orientation Fee, ID Fee, 50% of Medical/Dental Fee and Php 20.00 for administrative cost



Within 2nd week of classes:



80% of Assessment less Registration Fee, Orientation Fee, ID Fee, 50% of Medical/Dental Fee and Php 20.00 for administrative cost



Beyond the period stated above:



Refund of Tuition and Energy Fee on a pro-rata basis (monthly) less Php 20.00 for administrative cost; All Miscellaneous and Other Fees shall be considered paid to the University.




I wish to drop from my subject/s (not applicable to IBED). How can I refund my payment?

Refund for dropping of subjects shall only be allowed to students who are fully paid upon enrollment.

If payment is in installment basis, the fee for dropped subjects shall be offset to his/her remaining balance.




Request for refund should be made in writing and shall be endorsed by the Registrar’s Office.

Computation of refund shall be based on the date the withdrawal form was received and signed by the Accounting Office.




I have paid in full my enrollment and wish to refund the dropped subjects. How much will I receive for my refund?

The amount of refund shall depend on the date the request was received:



Before start of classes:



Full Assessment less Php 20.00 for administrative cost



Within 1st week of classes:



90% of Assessment less Php 20.00 for administrative cost



Within 2nd week of classes:



80% of Assessment less Php 20.00 for administrative cost



Beyond the period stated above:



No refund unless dissolved




How and when will I receive my refund?

Requests for refund are payable in check regardless of whether payments were made in cash, check, or credit/debit card. For those dropping from the roll, checks shall be available within 2-3 weeks after the receipt of complete and duly approved documents by the Accounting Office.

For those who dropped subject/s, the Accounting Office shall provide a schedule when the check shall be available for pick-up.






ON STUDENT ORGANIZATION FUND REQUESTS



What is the process to request for student organization fund requests?

1. Fill-up the respective Student Organization Check Request Form (in 3 copies)



Check Request Form - Payable directly to supplier



Cash Advance - Payable to student



2. The following information should always be indicated:



Payee



Source of Fund



Date Requested



Activity



Date of Activity



In payment of



3. Attach the Student Activity and Budget Proposal (SABP) to the request form.






4. Have the Check Request Form signed by all authorized signatories.



Submit the duly accomplished request form to the Accounting Office – Receiving (Window 1).

NOTE: Always maintain a RECEIVING COPY for organization’s file and attachment for liquidation purposes.







How many days in advance should the requests be submitted to the Accounting Office?

All check request forms should be submitted three (3) weeks before the event of student activity to provide ample time for fund balance checking, approval, and routing of signature.







What name should we indicate as Payee?

If the goods/services are purchased directly from a supplier, the “Payee” to be indicated should be the Business Name of the Supplier.






If goods/services will be purchased from various suppliers and facilitated by the student organization, the authorized student representative or moderator should be indicated as “Payee”.









If the check request is under the name of the suppliers, they can collect directly from the Accounting Office – Window 3 and should bring the Official Receipt.






If the Payee is not available to pick up the check, he/she may write an authorization letter to allow a representative to do so. The representative should bring the authorization letter and a valid ID when claiming the check.




What are other important things to consider for the preparation of check requests?

1. All check requests will be payable to one (1) person only if the activity is similar.






2. If the value of the goods purchased from or service rendered by the supplier exceeds TEN THOUSAND PESOS (Php 10,000.00), the transaction is subject to withholding tax. The amount of the withholding tax will be deducted from the payment and a Withholding Tax Certificate (BIR Form 2307) will be provided in lieu of the amount deducted.






3. To follow up on the status of your check request, you may call the Accounting Office at 735-6011 to 15 local 2122 & 2250. You may also send an email to accounting@sanbeda.edu.ph .







How do I liquidate the expenses?

1. All liquidations should be duly supported by ORIGINAL DOCUMENTS like Official Receipts, Acknowledgement Receipts, etc.






2. Liquidations should be based on the check requested. Any excess in the amount requested should be returned to the Cashier for issuance of Official Receipt. The original Official Receipt for the return of excess funds should also be attached to the liquidation report. Use of excess funds for other activities is strictly not allowed.






3. All liquidation reports should be submitted to the Accounting Office – Receiving (Window 1) subject to audit of the Disbursement in-charge.









CONTACT US



SBU ACCOUNTING TELLERS FOR ENROLLMENT CONCERNS

IMPORTANT NOTE: For inquiries and concerns, to properly identify the student’s account, kindly indicate in the Subject Header – Student Name, ID, Campus, Academic Unit, Academic Year




Billing inquiries


Clearance


Statement of Accounts

CAS: dnaparam@sanbeda.edu.ph



SHS Manila and Graduate Schools: agbalmonte@sanbeda.edu.ph



SHS Rizal and IBED: idearos@sanbeda.edu.ph



CON, COL, COM: amespinosa@sanbeda.edu.ph




Student Organizations Budget and Balances

jjarabo@sanbeda.edu.ph







Check Requests

accounting@sanbeda.edu.ph









Payroll: jatabay@sanbeda.edu.ph (NTP and IBED)

SBU Employee Concerns

ddclimacosa@sanbeda.edu.ph (Administrators and Faculty other than IBED)



Retirement: jjarabo@sanbeda.edu.ph







Other Inquiries

accounting@sanbeda.edu.ph